Privacy Policy

We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or communicate with us by email. This may include: •Contact information — name, email address, phone number, company name, and job title. •Message content — anything you include in a contact form or email to us. •Payment information — if you engage us for services, billing details are collected and processed securely by our payment processor (we do not store full card numbers). We also collect certain information automatically when you visit our website: •Usage data — pages visited, time spent, referring URLs, and browser/device type. •IP address — used for security, analytics, and geographic approximation. •Cookies and similar technologies — see Section 5 for details.

We use the information we collect to: •Respond to your inquiries and provide customer support. •Deliver services you have engaged us for. •Send you updates, newsletters, and marketing communications (only with your consent; you can unsubscribe at any time). •Improve our website, products, and services. •Analyse usage trends and measure the effectiveness of our marketing. •Comply with legal obligations and enforce our agreements. •Protect the security and integrity of our systems.

We do not sell, trade, or rent your personal information to third parties. We may share it only in the following limited circumstances: •Service providers — trusted vendors who help us operate our business (e.g., email platforms, payment processors, hosting providers). These parties are contractually bound to use your data only as directed by us. •Legal requirements — if required by law, court order, or governmental authority. •Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy. •With your consent — in any other case where we have obtained your explicit permission.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. If you request deletion of your data, we will honour that request within 30 days, except where retention is required by law.

Our website uses cookies and similar technologies to improve your experience and understand how our site is used. We use: •Essential cookies — required for the site to function correctly. These cannot be disabled. •Analytics cookies — help us understand visitor behaviour (e.g., Google Analytics). Data is anonymised where possible. •Marketing cookies — used to deliver relevant advertisements. These are only set with your consent. You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality.

Depending on your location, you may have the following rights regarding your personal data: •Access — request a copy of the personal data we hold about you. •Correction — request that we correct inaccurate or incomplete information. •Deletion — request that we delete your personal data ("right to be forgotten"). •Portability — request your data in a machine-readable format. •Opt-out of marketing — unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us directly. •Restriction or objection — request that we restrict or stop processing your data in certain circumstances. To exercise any of these rights, please contact us at contact@oaklandtechsolutions.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Our website is served over HTTPS, and sensitive data at rest is encrypted. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will provide prominent notice on our website or contact you directly. Your continued use of our site after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Oakland Tech Solutions 📧 contact@oaklandtechsolutions.com 📍 Richmond, TX, United States We are committed to resolving any privacy concerns promptly and transparently.